Reliable Hosting Service

At Quadra Hosting, we put emphasis and effort to ensure the reliability of our web hosting services. We understand that your web site and online presence require a reliable web hosting service. Therefore, we have designed our system to be fault tolerant and robust so that we can offer you our 99.9% uptime guarantee.

Network: Our network and upstream provider connects to multiple backbones in a fully meshed configuration. By using eight backbones in this configuration, data traffic can be switched over to another backbone should one fails.

24/7 Network Operations Center: Our network is monitored by on-site staff around the clock because global e-business never sleeps. The on-site staff is responsible to monitor the network health as well as providing us with secondary line of service monitoring and alerting.

24/7 Comprehensive Service Monitoring: We monitor all services to make sure every aspect of our hosting service is operating within the expected parameters. This monitoring includes HTTP, HTTPS, FTP, POP3, SMTP, DNS, MySQL, PostgreSQL, MSSQL, Disk space, and CPU load of every single one of our server. Automated alerting system is in place to notify us should there be any problem so we can work on the issue and rectify the situation as soon as possible.

RAID1 Disk Mirroring is utilised on all our servers for the extra peace of mind. Hard drives are one of the weakest components on a server. Using RAID mirroring configuration reduces the risk of drive failures and improves our hardware reliability.

Off-server Backup is performed daily on customers web files, databases, emails and settings. 7 days of backup copies are kept on a separate backup server. This helps us restore our service should the RAID drives ever fail. As an added advantage, you can call on our backup should you ever accidentally delete your files or database. It can be a real life saver to a project or a live web site.

Firewall Protection is one of the standard tools we use to protect our servers from malicious attacks and exploits on the net.

Keeping Up To Date with Security Notices and Patches is one of our most important practice in keeping our systems secure.